Birkin Vault

Frequently Asked Questions

What is Birkin Vault?

Birkin Vault is a luxury online retailer for authentic new and pre-owned Hermès Birkin bags.

How do I ensure authenticity?

What shipping options are available?

What is your return policy?

Do you offer concierge services?

Traditional worldwide delivery and/or Concierge delivery to your doorstep upon request and additional cost.

We guarantee authenticity through rigorous appraisal processes and provide detailed histories for each bag listed.

We offer worldwide insured shipping to ensure your purchase arrives safely and securely.

Our return policy allows returns within 14 days of receipt, subject to conditions.